Privacy Policy
Last updated: 28 November 2025
1. Introduction
Welcome to Ultimate XI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy football manager platform.
By using Ultimate XI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address, name, and authentication credentials through our authentication provider (Clerk).
- Club Information: When you create your club, we collect your club name, location preferences, and color preferences.
- Gameplay Data: We store your squad selections, lineup submissions, player purchases, and other gameplay-related data.
2.2 Automatically Collected Information
- Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform. This is done through privacy-friendly analytics that do not use cookies or track you across websites.
- Device Information: We may collect information about your device, including browser type, operating system, and IP address (which is anonymized).
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our services
- To process your transactions and manage your account
- To communicate with you about your account and our services
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues
- To comply with legal obligations
- To send you updates, newsletters, and marketing communications (with your consent)
4. Analytics and Tracking
We use Plausible Analytics, a privacy-friendly analytics service, to understand how visitors use our platform. Plausible Analytics is designed with privacy in mind and does not use cookies or collect any personal data. It complies with GDPR, CCPA, and PECR regulations.
What Plausible Analytics Collects
- Page Views: We track which pages are visited to understand user navigation patterns.
- Custom Events: We track specific user actions (such as player purchases, lineup submissions) to improve our services.
- Anonymized Data: All data is aggregated and anonymized. We cannot identify individual users from the analytics data.
What Plausible Analytics Does NOT Collect
- No cookies are used
- No personal data is collected
- No cross-site tracking
- No data is shared with third parties
- No fingerprinting or other privacy-invasive techniques
Since Plausible Analytics does not use cookies, no cookie consent banner is required. All analytics data is processed in compliance with privacy regulations and cannot be used to identify you personally.
5. Third-Party Services
We use third-party services that may collect information about you:
- Clerk: We use Clerk for authentication and user management. Clerk's privacy policy applies to information collected through their service. You can view their privacy policy at clerk.com/privacy.
- Plausible Analytics: We use Plausible Analytics, a privacy-friendly analytics service, to understand website usage. Plausible does not use cookies or collect personal data. You can learn more about Plausible's privacy-focused approach at plausible.io/privacy.
- Supabase: We use Supabase as our database provider to store your account and gameplay data securely. Supabase's privacy policy applies to data stored through their service.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You can request access to your personal information.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: You can request deletion of your personal information (subject to legal obligations).
- Right to Restrict Processing: You can request that we limit how we use your information.
- Right to Data Portability: You can request a copy of your data in a portable format.
- Right to Object: You can object to certain processing of your information.
- Right to Withdraw Consent: You can withdraw consent for processing based on consent at any time.
To exercise these rights, please contact us using the information provided in the Contact section below.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or need support, please contact us.